Frequently Asked Questions
Everything you need to know about our breathable, vegan nail polishes.
What makes Nailberry polish 'breathable'?
Our L'Oxygéné range uses patented technology to create a non-occlusive film that allows air and water vapor to pass through to the nail, ensuring your natural nails remain healthy and hydrated.
Are your products vegan and cruelty-free?
Yes, all Nailberry products are certified vegan, cruelty-free, and Halal-friendly. We never test on animals and do not use any animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
For hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 28 days of purchase.
Are Nailberry polishes 12-free?
Absolutely. We are committed to a '12-free' formula, meaning our polishes are free from Formaldehyde, Toluene, Camphor, and other harsh chemicals commonly found in nail products.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.